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Reimbursement & Refund

We know how stressful it is to reconcile your inventory. That’s why we at Dauson want to help make it easier for you! With thousands of transactions happening on Amazon every day, mistakes and errors can occur at your expense.

Your FBA Seller account can get overwhelming when you need to keep track of all pending or lost items at the fulfillment center. It’s likely that Amazon FBA indeed owes you, and even if you’re unable to check your seller account frequently, it’s essential to claim those pending reimbursements. Refunds and reimbursements can get a little complicated and time-consuming, but don’t worry because Dauson has that all covered.

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Focus on growing your business

  • What we do
    Did you know that Amazon won’t process a reimbursement unless claimed by the seller? Most automated refunds and reimbursements do not cover all damages to your inventory. There are many reasons you might not be getting what Amazon owes you. Our team of Amazon experts carefully inspects possible issues and cases where you might be eligible for reimbursements. Our team will contact Amazon and open a new case for you so you can sit back, relax, and focus on growing your business.

  • How we do it
    When you sign up with us, our refund experts scans your account and run manual checks. We evaluate your last 18 months’ data and raise FBA inventory reimbursement requests to Seller Central support. Not only that, but we also audit your entire Amazon seller account to see if you are overcharged with any Amazon fees (such as listing fees due to incorrect categorization or updates to your product weight and dimensions).

  • We are here to help
    Dauson understands the importance of time. That’s why we believe sellers shouldn’t spend valuable hours just reviewing their accounts. We are here to help you get your money back so you can focus on what matters. Reach out to us now to find out more.

Our FBA Reimbursement Service covers:

  • Overall Check
    When we look into your account, we also identify missing and damaged inventory, step by step, so that no units that go through fulfillment by amazon are overlooked.

  • Tracking
    We track Amazon warehouse lost or damaged items to ensure that you are justly compensated.

  • Return Handling
    We also handle returns and ensure that both received orders and reimbursements match up. Our team also ensures no overages; each customer return will be refunded what they were initially charged – we don’t want you to be charged for any dimensional, weight, or Amazon commission fees.

  • Damaged Goods
    Not only that, but we also identify goods damaged by the inbound shipper and ensure that shipped items that were replaced are returned before the deadline. We’re on top of making sure that Amazon has refunded your 20% restocking fee or the full amount.

    Our company knows the importance of keeping track of what goes on in your business. That’s why we’re here to give you a helping hand.

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